Privacy Policy
This Privacy Policy explains how Kings Balms Ltd collects and uses information when visitors contact us, request a mobile facial care appointment, use this website, or communicate with us about our services.
Information we may collect
- Name and contact details such as email address and phone number.
- Preferred appointment area, date, time and location information.
- Requested treatment type, service scope and general comfort preferences.
- Messages sent through email, telephone or website enquiry routes.
- Basic technical data needed for website security and essential cookie consent.
Why we use it
- To respond to enquiries and appointment requests.
- To confirm service scope, timing, travel needs and price guidance.
- To manage customer communication, records and support.
- To maintain website security and prevent misuse.
- To comply with reasonable legal, accounting and business record obligations.
Appointment and service information
We may ask for practical information about the requested facial care appointment, such as the preferred treatment, appointment length, location, access requirements and any relevant comfort considerations. This helps us decide whether the service can be provided safely and clearly. We do not use this website to provide medical advice or to collect detailed medical records.
Cookies and local storage
This website uses essential cookies and local storage to remember Cookie, Privacy and Terms consent and to support basic site operation. We do not require visitors to create an account to read the website. If analytics or additional tools are used in future, they should be configured in a way that respects visitor privacy and legal requirements.
Sharing information
We do not sell personal information. Information may be shared only where necessary with service providers who support website hosting, email delivery, appointment communication, security, professional advice or legal compliance. Any such use should be limited to the purpose required.
Data retention
Enquiry and appointment information is kept only for as long as reasonably needed for customer communication, appointment records, accounting, dispute prevention, security and legal obligations. Visitors may contact us if they want to ask about information connected with their enquiry.
Your choices
You may contact us to request correction, deletion or review of personal information where applicable. Some information may need to be retained where required for legitimate business records, legal compliance or dispute handling.
Contact
For privacy questions, contact Kings Balms Ltd at service@kingsbalms.services. Company address: 20-22 Wenlock Road, London, England, N1 7GU, United Kingdom.